How do I log in to FatStax for the first time and sync my Catalog?
This article describes the initial login process and syncing a FatStax Catalog. You must be on a reliable WiFi signal for the best results. You need to download the FatStax App first using the instructions from your administrator.
1. Open the FatStax App on your iPhone
2. A notification pop-ups prompting you to log in for the first time - tap "Yes"
3. Input your username and password and tap "Initialize Account and Start Catalog Download - Tap Here"
Your username is traditionally your business email address.
4. If you tapped off the initial sync dialog box
4.1. Tap the Menu icon
Menu is the 3 vertical dots in the upper right corner.
4.2. Tap "My Catalogs"
4.3. Tap "New User"
4.4. Input your username and password and tap "Verify Account"
Your username is typically your business email address.
4.5. Tap on the Catalog within the "Available Catalogs" section
4.6. Tap "Sync Now"
4.6.1. A download progress bar appears
This screen will close on it's own. Tap "Cancel" to stop the download process.