FatStax Support SiteFatStax for iPhone Getting StartedHow do I log in to FatStax for the first time and sync my Catalog?

How do I log in to FatStax for the first time and sync my Catalog?

This article describes the initial login process and syncing a FatStax Catalog. You must be on a reliable WiFi signal for the best results. You need to download the FatStax App first using the instructions from your administrator.

1. Open the FatStax App on your iPhone

Open the FatStax App on your iPhone

2. A notification pop-ups prompting you to log in for the first time - tap "Yes"

A notification pop-ups prompting you to log in for the first time - tap "Yes"

3. Input your username and password and tap "Initialize Account and Start Catalog Download - Tap Here"

Your username is traditionally your business email address.

Input your username and password and tap "Initialize Account and Start Catalog Download - Tap Here"

4. If you tapped off the initial sync dialog box

4.1. Tap the Menu icon

Menu is the 3 vertical dots in the upper right corner.

Tap Menu

4.2. Tap "My Catalogs"

Tap "My Catalogs"

4.3. Tap "New User"

Tap "New User"

4.4. Input your username and password and tap "Verify Account"

Your username is typically your business email address.

Input your username and password and tap "Verify Account"

4.5. Tap on the Catalog within the "Available Catalogs" section

Tap on the Catalog within the "Available Catalogs" section

4.6. Tap "Sync Now"

Tap "Sync Now"

4.6.1. A download progress bar appears

This screen will close on it's own. Tap "Cancel" to stop the download process.

4.6.2. Tap the Menu icon to view the download progress

4.6.3. Tap "Offline Status"

4.6.4. Offline Assets displays where the Catalog is at in the download process

4.6.5. A green check mark indicates the Catalog is fully synced and able to take offline

0 Comments

Add your comment

E-Mail me when someone replies to this comment