Why can't I view a Resource?

Unlike the iPad version, Resources are not automatically downloaded to your phone so you can manage the device's memory more effectively. If you can't view or open a Resource on your phone, you need to download that Resource. There are two ways to determine if a Resource has not been downloaded.

1. Cloud-available icon

If the Resource has a Cloud icon with a downward arrow than the Resource has not been downloaded. This means it's stored in the Cloud and you have access to it but you haven't downloaded it yet.

Cloud-available icon

1.1. Tap on the Cloud-available icon to download the Resource

The cloud icon changes to a cloud with a check mark in the middle to indicate the Resource has been downloaded and can viewed offline.

2. File Not Yet Downloaded

If you tap on a Resource that has not been downloaded, you will receive a notification saying "File Not Yet Downloaded".

File Not Yet Downloaded

2.1. Tap "Tap here to download it now." to download the Resource

3. Download the Resource File

If you are not connected to WiFi, than FatStax may use data to download the Resource.

For more detail, view the article linked below.

Full Resource download instructions

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