FatStax Support SiteFatStax for iPhone Sync and Downloading ContentHow do I know when there is a new version of the Catalog to download?

How do I know when there is a new version of the Catalog to download?

Within the Menu section, a red badge will appear next to the menu icon and "My Catalog" when there is a newer version to be downloaded. If you have enabled the app to receive notifications and alerts, you will see updates within Apple's notifications menu.

There is also a pop up message informing you that you have a new version of the active catalog available to you. You can dismiss the message or launch the sync from that menu.  That message will show only once per day until the Catalog is synced.

Pop-up message

1. The message appears when you open your app

2. Tap "Install Now" to being the download process

When syncing ensure your phone does not go to sleep, the app is running, and you have a strong WiFi connection. Plug your device into charge and your phone won't go to sleep.

If you are not connected to WiFi, FatStax will use your data. To learn how to block FatStax from using your data, click here.

3. A download progress bar appears

This screen will close on it's own. Tap "Cancel" to stop the download process.

4. Tap the Menu icon to view the download progress

5. Tap "Offline Status"

6. Offline Assets displays where the Catalog is at in the download process

7. A green check mark indicates the Catalog is fully synced and able to take offline

8. Tap "Later" to hide the message and sync your Catalog at a later time

1. Red number on the Menu icon

1.1. Tap on the Menu icon

1.2. Tap "Offline Status"

1.3. Tap "Sync Now"

If there is a newer version available, Sync Now is red.

When syncing ensure your phone does not go to sleep, the app is running, and you have a strong WiFi connection. Plug your device into charge and your phone won't go to sleep.

If you are not connected to WiFi, FatStax will use your data. To learn how to block FatStax from using your data, click here.

1.4. A download progress bar appears

This screen will close on it's own. Tap "Cancel" to stop the download process.

1.5. Tap the Menu icon to view the download progress

1.6. Tap "Offline Status"

1.7. Offline Assets displays where the Catalog is at in the download process

1.8. A green check mark indicates the Catalog is fully synced and able to take offline

0 Comments

Add your comment

E-Mail me when someone replies to this comment