FatStax Support SiteFatStax for iPhone Sync and Downloading ContentHow do I sync my Catalog from the pop-up message?

How do I sync my Catalog from the pop-up message?

If there is a newer version of your Catalog that needs to be synced, you will receive a pop-up message once a day informing you that there is a newer version available. You can dismiss the message and sync the Catalog at a later date.

1. The message appears when you open your app

2. Tap "Install Now" to being the download process

When syncing ensure your phone does not go to sleep, the app is running, and you have a strong WiFi connection. Plug your device into charge and your phone won't go to sleep.

If you are not connected to WiFi, FatStax will use your data. To learn how to block FatStax from using your data, click here.

3. A download progress bar appears

This screen will close on it's own. Tap "Cancel" to stop the download process.

4. Tap the Menu icon to view the download progress

5. Tap "Offline Status"

6. Offline Assets displays where the Catalog is at in the download process

7. A green check mark indicates the Catalog is fully synced and able to take offline

8. Tap "Later" to hide the message and sync your Catalog at a later time

9. Syncing your Catalog from Settings

If you tap "Later" you will have to sync your Catalog through the FatStax Settings

9.1. Tap on the Menu icon

9.2. Tap "Offline Status"

9.3. Tap "Sync Now"

If there is a newer version available, Sync Now is red.

When syncing ensure your phone does not go to sleep, the app is running, and you have a strong WiFi connection. Plug your device into charge and your phone won't go to sleep.

If you are not connected to WiFi, FatStax will use your data. To learn how to block FatStax from using your data, click here.

9.4. A download progress bar appears

This screen will close on it's own. Tap "Cancel" to stop the download process.

9.5. Tap the Menu icon to view the download progress

9.6. Tap "Offline Status"

9.7. Offline Assets displays where the Catalog is at in the download process

9.8. A green check mark indicates the Catalog is fully synced and able to take offline

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