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Support articles for FatStax and CloudStax users and administrators.
- How do I change the sort order of my Categories and Subcategories?
- How do I move a Subcategory to associate it with a different Category?
- How do I merge two Categories or two Subcategories?
- What options appear when I right click on a Category or a Subcategory?
- How do I view Subcategories or Pages within a Category?
- How many Category levels are available?
- How many characters are allowed within Page name?
- What are Property fields for when creating or editing a Page?
- What fields are required when importing a catalog file?
- How do I delete categories or pages directly in CloudStax?
- How do I import a Catalog or Content File?
- How do I add a Page via the CloudStax UI?
- What is the Stage catalog and how do I access it?
- How do I get a template of the Catalog File that contains the FatStax fields?
- How do I export my catalog data from CloudStax?
- What is a SKU Item?
- FatStax Messages - An Overview
- Which SKU's descriptive information gets displayed for a multi-SKU item when importing a Catalog Content File?
- How do I clone or copy my catalog to another catalog?
- What types of Resources or Files work with FatStax?
- Organizing Resources with folders
- How do I add a Resource file to CloudStax that is saved on my computer?
- How do I add a Resource file from a hosted URL to CloudStax?
- How do I upload Resources in bulk using a CSV file?
- How do I add Video to FatStax so that it is viewable offline?
- How do I update a new version of an existing Resource?
- How do I download a YouTube video and upload to CloudStax for offline viewing?
- How do I change the thumbnail image of a Resource?
- How do I mass edit Resources?
- Mass editing Resources training video
- How do I change the name of a Resource file?
- How do I create a Resource Page for a Resource?
- How do I mass create Resource Pages?
- Mass create Resource Pages training video
- How do I add an picture of a Resource (thumbnail) to an existing Page?
- How do I link Resources to Pages, Categories and Sub-Categories?
- How do I link Resources to Pages using a Catalog Import File?
- How do I find which Resources are missing their own Resource Page?
- How do I locate the URL of a Resource in FatStax?
- What are the Resource sharing links and how do I access them?
- I see a Resource file associated with a Page but I can't remove it?
- How do I delete a Resource?
- How do I prevent a resource from showing in or downloading to FatStax?
- How do I prevent a resource from being sent from FatStax?
- What is the Priority option when editing a Resource?
- What is the function of Keywords on a Resource and how do I add them?
- How do I copy all the Resources from one Catalog to another?
- How do I copy a single Resource from one Catalog to another?
- How can a subset of resources be copied between catalogs?
Please contact FatStax support at firstname.lastname@example.org or 800.734.7750 ext 105