How do I sync or download Resources?

Resources are sales or marketing collateral files (PDF, Microsoft files, videos, images...) that downloaded to FatStax and available for offline viewing. You must be connected to WiFi in order to download Resource files.

When you download a Catalog, Resources automatically start downloading to the app and will continue to download in the background so you can continue working in the app.

If the download process is interrupted, you can start the process manually by following the steps below.

1. Tap the Resource button to open the Resource Library

Tap the Resource button to open the Resource Library

2. Tap "Sync Now"

Tap the Sync Now button

3. All the Resources will now begin to sync

The syncing pinwheel signifies a sync is in progress.

All the Resources will now begin to sync

4. Once complete, the Last Successful Sync Date will appear

Any resource updates made prior to this date will now be reflected in the App.

Once complete, the Last Successful Sync Date will appear

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