FatStax Support SiteFatStax for iPad Sync and Downloading ContentHow do I know when there is new content for me to download to my iPad?

How do I know when there is new content for me to download to my iPad?

There are two ways to know if there is new content to download: a pop-up notification that occurs once a day or a red number in the upper left corner.

1. Pop-up Notification

1.1. A pop-up notification will appear if there is a new version available

Open the app - if there is a new version available a notification will pop-up

1.2. Install Now will begin the syncing process

While you are syncing the Catalog your app will not work offline until the download process is completed. A green check mark in the upper right corner indicates app is ready to work offline.

While syncing:

  1. Ensure that you are connected to a strong WiFi
  2. Leave the FatStax app open and displayed
  3. Ensure that the iPad does not go to sleep, screen goes black

FatStax recommends plugging in your iPad to charge. While the iPad is charging, your iPad will not go to sleep.

Install Now will begin the syncing process

1.3. Later will not start the sync process and you can sync the Catalog at a later time

You will receive the same notification the next day you open the app if the Catalog has not been synced with the newest information.

To sync the Catalog later - tap on the circle in the upper right corner, tap "Sync Now".

While you are syncing the Catalog your app will not work offline until the download process is completed. A green check mark in the upper right corner indicates app is ready to work offline.

While syncing:

  1. Ensure that you are connected to a strong WiFi
  2. Leave the FatStax app open and displayed
  3. Ensure that the iPad does not go to sleep, screen goes black

FatStax recommends plugging in your iPad to charge. While the iPad is charging, your iPad will not go to sleep.

Later will not start the sync process and you can sync the Catalog at a later time

2. Settings

2.1. A red number appears in the upper left corner on the settings icon

Tap on the top left-hand corner icon that has a notification symbol.

2.2. Tap "Updated Catalog Available - Sync Now - Tap" to sync your Catalog

Leave your device on and the FatStax app running while syncing. Plug in your device to charge to ensure that it will not go to sleep.

A strong WiFi connection is needed for a quick sync.

Once a green check mark appears within the Offline Status indicator, the app can be taken offline.

Tap "Updated Catalog Available - Sync Now - Tap" here to have the most updated version of your catalog.

2.3. The catalog will update and give you a message that the catalog update was successful.

The catalog will update and give you a message that the catalog update was successful.

0 Comments

Add your comment

E-Mail me when someone replies to this comment