FatStax Support SiteFatStax for iPad Getting StartedHow do I add/change my username and password?

How do I add/change my username and password?

Your username and password may change and you will need to update the information within FatStax. Below are the necessary steps to update your log in information.

1. Tap on "Settings"

Within the iPad app - go to "Settings" in the upper left corner

2. Tap on "My Catalogs"

Tap on "Catalog List"

3. Delete your old user - tap on the user within the "Users" section

Delete old user - tap on the user within the "Users" section

4. Tap "Delete User"

Tap "Delete User"

5. Tap "New User"

Tap "New User"

6. Input your new username and password and tap "Verify Account"

Input your new username and password and tap "Verify Account"

7. Tap on the Catalog name

The Catalog maybe located within the Downloaded Catalogs section if this was the Catalog you had on your device before you deleted your user.

Tap on the catalog name

8. Tap "Sync Now"

Tap sync now

9. Let the Catalog sync fully before taking offline

Leave your device on and the FatStax app running while syncing. Plug in your device to charge to ensure that it will not go to sleep.

A strong WiFi connection is needed for a quick sync.

Once a green check mark appears within the Offline Status indicator, the app can be taken offline.

Green check mark in the upper right corner

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