My app keeps crashing?

The most common reason your app keeps crashing is due to your iOS, or the Apple operating system, is outdated. Follow the step 2 to update your iOS.

1. Locate your iOS

1.1. Tap on the iPad Settings app

1.2. Tap "General" on the left side panel and "About" on the right side panel

1.3. Version is your current iOS

2. Updating your iOS

2.1. Tap on the iPad Settings app

2.2. Tap "General" (1) on the left side panel and tap "Software Update" (2) on the right side panel

If there is a newer iOS version available, there will be a red number next to general and software update. (3)

2.3. Tap "Download and Install" and follow the prompts to update your iOS

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