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Support articles for FatStax and CloudStax users and administrators.

How do I attach a FatStax Resource to an existing email thread from iCloud?

FatStax allows you to quickly email your customers information by using the default email app and default email address on your device, but there may be times when you would like to send a document within an existing email thread.

PDFs and non-PDFs (Microsoft and image files) have different instructions. For PDFS, go to step 2.

You will have to have your iCloud Drive enabled on your device. Read the iCloud Drive FAQ to learn about iCloud or read Set up iCloud Drive to learn how to enable iCloud on your device.

1. Non-PDFs - Microsoft Office and image files

1.1. View the Resource that you wish to attach within FatStax

1.3. Tap "Add to iCloud Drive"

1.4. Tap "iCloud Drive" within the pop-up

1.6. Tap "Add Attachment"

1.7. Select your Resource to add to the email.

1.8. Send your email as normal.

2. PDFS

2.1. View the Resource within FatStax you would like to attach

2.4. Use the "Print" icon to access the iCloud icon (this is a workaround).

2.5. Pinch your fingers together over the Resource image and expand

2.6. The Resource file will open full screen with a new set of share options.

2.8. Tap "Add to iCloud Drive" (this didn't appear until after you "printed")

2.9. Tap "iCloud Drive" within the pop-up

2.11. Tap "Add Attachment"

2.12. Select your Resource to add to the email.

2.13. Send your email as normal.

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