FatStax Support SiteRecent Updates

Recent Updates

  • Updated on: Jul 21, 2017

    How do I search for an item in FatStax?

    Searching is fast and simple, even with 1000's of items or pages in your catalog.

  • Updated on: Jul 21, 2017

    Can I personalize my FatStax email?

    Your administrator can set a default subject line and introductory paragraphs for each Catalog. You can personalize it before sending it to a customer by following the simple steps below.

  • When you are viewing a Resource in FatStax, you can open the file in a different iPhone App.

    You must have the app installed on your device and the app must accept the type of file that you are attempting to open. For example, to open a Powerpoint file in a different app, you must have an app installed that accepts Powerpoint files.

  • FatStax utilizes the Apple iPhone e-mail client to send emails.

  • You can send a customer a text that contains information from FatStax. The customer receives a link that directs them to a webpage that contains all of the information sent.

  • Sending an email to a customer that includes information from FatStax is as simple as the tap of a button. Resources sent using the directions below are sent as a link for your customer to view.

    All emails are sent from the default email address on the iPhone. For directions on how to modify your default email address, click here. For directions on how to modify your email signature, click here.  

  • Updated on: Jul 21, 2017

    How do I navigate the folder breadcrumb?

    For quicker navigation when returning to a higher level Category or to confirm you are in the correct category, there is a breadcrumb at the top of every page showing the current Category structure.

  • Updated on: Jul 21, 2017

    What is a Page Card or Resource Card?

    The iPhone introduces Page and Resource Cards for FatStax. A Card is simply neat little container for digestible chunks of digital information, like your product information or collateral (Resources). It’s an easy way for you to shuffle through a lot of information in FatStax with the flick of a thumb and enables us to associate these cards in a number of different ways that match your work process.

    Plus, it's easy to see what you can do by interacting with the Action Bar at the bottom of each Card by tapping the icons.

  • Updated on: Jul 21, 2017

    How do I find my Resources?

    Resources can be found within the Menu section. Resources are not automatically downloaded to your iPhone and are not available for offline viewing until specified.

  • Updated on: Jul 21, 2017

    What is Favorites and how do I use them?

    Favorites allows for an easy way to mark Pages and Resources that you use the most and keep them handy. You can add any Pages or Resources to this section for you to find this information quickly and easily.

    Examples: Price List, Promotions, Presentations